What our customers say: enthusiasm and sincerity
MACIF's summer universities brought together nearly 150 participants at the Capgemini Les Fontaines Campus on the theme of customer experience. "We had three structuring words at this university," explains Marie-Hélène Turpin, director of skills development, which was enthusiasm, attention and sincerity. We found these terms in the service that was offered by Les Fontaines. "The auditorium had a specific layout for the occasion:"We installed a TV set, moving forward into the audience, which helped give a very professional dimension to our scenography."
Watch the video: https://www.youtube.com/watch?v=onaIDqFIw1s